Why We Collect Personal Information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.
If you do not want FishSens to keep you up to date with news, software updates and the latest information on products and services, notify us in writing via the email or postal address shown below so that we can update your personal contact information and preferences.
What Information We Collect & How We May Use It
There are a few situations in which your personal information may help us serve you better. For example, we may ask for your personal information when you're discussing a service issue on the phone with an associate, downloading a software update, or purchasing a product. We may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the FishSens products you own, such as their serial numbers and dates of purchase; and information relating to a support or service issue.
FishSens takes your privacy very seriously. We do not sell or rent your contact information to other parties. Additionally, FishSens does not store your personal credit card information.
Your FishSens ID & Related Information
The FishSens website, as well as some FishSens services, allows you to create a "FishSens ID" based on your personal information. This convenient service saves you time and allows for easier use of our web services. Here's how it works: You create a personal profile - providing your name, phone number, email address, and in some cases your mailing address - and choose a password. The system saves your information and assigns you a personal FishSens ID - in many cases simply your email address, because it's unique and easy to remember. The next time you order from the FishSens Store, all you need to do is enter your FishSens ID and password; the system looks up the information it needs to assist you. In addition, if you update the information associated with your FishSens ID it will be available for all your transactions.
Cookies and Other Technologies
With Our Service Providers, Vendors & Strategic Partners
There are also times when it may be advantageous for FishSens to make certain personal information about you available to companies with which FishSens has a strategic relationship with or that perform work for FishSens to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with FishSens' policies.
At times we may be required by law or litigation to disclose personal information. We may also disclose information if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
Our Company-Wide Commitment To Your Privacy
FishSens takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to FishSens employees and strictly enforce privacy safeguards within the company. In addition, FishSens supports industry initiatives to preserve privacy rights on the Internet and in all aspects of electronic commerce.
Questions & Suggestions
If you have questions, concerns or suggestions, please email us at info@FishSens.com or you can contact us at:
FishSens Technology, Inc.
2091 Exchange Ct
Fairborn, OH 45324